Grooveability

Cookie Policy

Last updated: 10/12/2025

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and enabling certain functionality.

We also use similar technologies such as local storage and session storage to enhance your experience on our platform.

2. How We Use Cookies

Privacy-First Approach

We use only essential cookies required for our website and booking features to work. These cookies are set automatically when you use our site — they don't require consent.

We use cookies for several purposes:

  • Essential Functionality: To keep you logged in and maintain your session
  • Security: To protect against fraud and unauthorized access
  • Preferences: To remember your settings and preferences
  • Analytics: To understand how you use our platform and improve it (no cookies used)
  • Performance: To ensure our website loads quickly and works properly
3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly.

  • Session Cookies: Keep you logged in during your visit
  • Security Cookies: Protect against CSRF attacks and maintain security
  • Authentication Cookies: Verify your identity and permissions

Functional Cookies

These cookies enhance your experience by remembering your preferences.

  • Language Preferences: Remember your language choice
  • Theme Settings: Remember your display preferences
  • Form Data: Temporarily store form information

Analytics

We use privacy-friendly analytics that do not require cookies.

  • Usage Statistics: Track page views and user interactions (no cookies used)
  • Performance Monitoring: Identify and fix technical issues
  • User Behavior: Understand how you navigate our platform (anonymized)
4. Third-Party Cookies

We may use third-party services that set their own cookies:

Stripe

For secure payment processing

  • Payment security and fraud prevention
  • Payment method preferences

BL Media Analytics

Privacy-friendly analytics service (no cookies used)

  • Website usage statistics (anonymized)
  • Performance monitoring
  • Error tracking
  • Uses 1×1 pixel tracking only
  • No persistent identifiers or fingerprinting

Privacy policy: https://metrics.bl-media.co.uk/privacy

5. Cookie Duration

Session Cookies

These cookies are deleted when you close your browser.

Persistent Cookies

These cookies remain on your device for a set period:

  • Authentication: 30 days (or until you log out)
  • Preferences: 1 year
  • Security: 1 year

Note: Our analytics service (BL Media) does not use cookies at all. Analytics data is collected via 1×1 pixel requests and retained for 90 days only.

6. Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings > Privacy and Security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions

Important Note

Disabling essential cookies may prevent our website from functioning properly. You may not be able to log in, make bookings, or access certain features.

7. Your Rights

Under UK GDPR, you have the right to:

  • Be informed about our use of cookies
  • Access information about cookies we use
  • Request deletion of cookie data
  • Object to certain types of cookie processing

No Consent Required

Since we only use essential cookies that are necessary for our website to function, no consent is required under UK GDPR. These cookies are exempt from consent requirements as they are strictly necessary for the service you have requested.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by updating the "Last updated" date at the top of this policy.

9. Contact Us

If you have any questions about our use of cookies, please contact us:

Email: data@grooveability.threemums.org

Privacy Officer: data@grooveability.threemums.org